Privacy Policy: Dress Up
Effective Date: October 7, 2026
Last Updated: October 23, 2026
This Privacy Policy explains how The NOVA AI ("NOVA AI," "we," "us," or "our") collects, uses, processes, stores, and protects information when you use the Dress Up mobile application ("App").
Dress Up is an AI-powered fashion application that allows users to upload photographs and generate images featuring different clothing, outfits, and fashion styles.
By using Dress Up, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide, maintain, secure, and improve Dress Up.
1.1 Account Information
Dress Up requires users to create or access an account to use certain features and access their previously generated images.
Depending on the sign-in method you use, we may collect:
- Name
- Email address
- Account identifier
- Authentication information, including a password hash if you use email-and-password sign-in (we do not store your password in plain text)
- Profile information associated with your account
We use this information to create and maintain your account and provide access to your generated content.
If the App submits a crash report, it may include your device type, app version, error message, diagnostic context and, when available, your account identifier. Crash reports are used to diagnose errors and improve reliability.
2. Photos and Images
Dress Up allows you to upload or select photographs for AI-powered clothing and outfit transformations.
These may include:
- Photographs selected from your device
- Photographs taken using the camera, where available
- Images submitted for AI processing
- AI-generated images
2.1 Original Photos
When you submit an original photograph for an AI transformation, the photograph is transmitted to the systems required to perform the requested AI processing.
Your original photograph is uploaded to our service and is stored with your account so the App can provide your requested try-on and related account features. It may also be shared with service providers that process images on our behalf to complete your request. Uploaded photos and generated results are ordinarily retained until you delete your account. You can request account deletion in the App or at delete-account.html. Reported images may be retained as needed to investigate and resolve a safety report.
2.2 AI-Generated Images
The AI-generated result may be stored with your account.
This allows you to:
- View your previous generated images
- Access your image history
- Revisit your creations
- Use applicable App features involving your generated images
Generated images may remain associated with your account until account deletion or another applicable retention process applies.
2.3 How We Use Images
Images are processed to provide the functionality you request, including AI-powered clothing and fashion transformations.
We do not sell your photographs or generated images as a standalone product.
We do not use your photographs for unrelated purposes without an appropriate legal basis or your permission where required.
3. AI Image Processing
Dress Up uses artificial intelligence to analyze and transform images submitted by users.
When you request an AI-generated image:
- You select or upload an original photograph.
- Your photograph and the selected or uploaded garment reference are transmitted to the systems and service providers required to perform the requested transformation.
- The image is processed and the requested clothing or fashion transformation is applied.
- The generated image is returned to Dress Up.
- The generated image may be stored in your account so you can access it later.
AI-generated results are produced automatically and may contain inaccuracies or unexpected results. We do not guarantee that generated images will always accurately represent the requested clothing, appearance, or transformation.
4. Sharing with Service Providers
We work with service providers that help us provide and support Dress Up. The providers involved depend on the feature you use and may process information only as needed to provide their services to us.
These services may include:
- AI image processing
- Account access and authentication
- App hosting and storage
- Error diagnosis
- Advertising
- Payment processing
- Subscription management
- Customer support
- Security and fraud prevention
When necessary to provide a feature you request, an original photograph may be shared with a service provider for image processing. Service providers may have their own privacy notices and terms that apply to their services.
5. Advertising
Dress Up may display advertisements provided by advertising service providers.
When ads are enabled and permitted by your consent and applicable law, advertising service providers may process information such as:
- Advertising identifiers
- Device information
- IP address
- App interaction and ad engagement information
- Information needed to deliver, measure and protect advertising
Advertising partners may use this information to:
- Display advertisements
- Measure advertising performance
- Prevent advertising fraud
- Provide personalized advertising where permitted
- Analyze advertising engagement
The App requests applicable consent before requesting ads and provides ad privacy choices in Settings when required by applicable law. You can also manage available advertising controls in your device settings.
6. Technical Information
When you use Dress Up, we and our service providers may process technical information needed to operate and secure the App, such as:
- Device model
- App version
- IP address
- Advertising identifiers, where applicable
- Crash information
- Request, security and diagnostic information
We use this information to:
- Operate Dress Up
- Improve performance
- Diagnose technical problems
- Fix errors
- Improve features
- Maintain security
- Detect fraud and abuse
7. Camera and Photo Library Permissions
Dress Up may request access to your device's camera or photo library.
Photo Library
Photo or media access allows you to select a photograph for use with Dress Up's AI fashion features.
Camera
If camera functionality is available, camera access allows you to take a photograph for use within the App.
Dress Up does not access your camera or photo library for these purposes unless you grant the relevant device permission.
You can change these permissions at any time through your device settings.
The App may schedule reminders on your device if you enable notifications.
8. Purchases and Subscriptions
Dress Up may offer:
- Recurring subscriptions
- One-time purchases
- Credits
- Other digital products or features
Purchases are processed by the payment service presented to you when you complete a transaction. The payment service processes payment details; we receive transaction and purchase information needed to verify payment, provide credits or plan access, prevent duplicate redemption, and provide support. We do not store complete payment card details.
We do not generally receive or store your complete payment card information.
We may receive information necessary to manage purchases, such as:
- Product purchased
- Purchase status
- Transaction identifier
- Subscription status
- Subscription start and expiration dates
- Cancellation or refund status
This information is used to provide purchased features and manage subscriptions and transactions.
9. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Provide AI clothing transformation
- Process submitted photographs
- Generate AI images
- Store and display generated image history
- Provide subscriptions and purchases
- Provide customer support
- Display advertisements
- Measure advertising performance
- Improve Dress Up
- Detect fraud and abuse
- Maintain App security
- Troubleshoot technical problems
- Communicate important service information
- Comply with applicable legal requirements
10. How We Share Information
We do not sell your personal information, original photographs, or generated images as standalone products.
We may share information with service providers that help us operate Dress Up, including providers for:
- AI image processing
- App hosting and storage
- Account access and authentication
- Advertising
- Payment processing
- Subscription management
- Customer support
- Security and fraud prevention
Information may also be disclosed where reasonably necessary to:
- Comply with applicable law
- Respond to valid legal requests
- Protect our rights
- Protect the safety of users
- Investigate fraud or abuse
- Protect the security of our services
- Enforce our terms and policies
11. Your Images Are Not Public by Default
Images uploaded or generated through Dress Up are not listed in a public gallery. However, image URLs are used to display and retrieve images and may be accessible to anyone who obtains the URL. Do not share an image URL if you do not want others to view it.
Generated images stored in your account are intended to be accessible through your account and the App's features.
We do not make your generated images publicly available unless you choose to share them through a feature that allows sharing or disclosure.
You should only upload photographs that you have the legal right or permission to use.
12. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Original uploaded photographs, garment photos and generated images
Uploaded person photos, optional garment photos, profile images and generated results are stored with your account so you can use the App's features and view your creations. They are deleted as part of an account deletion request, subject to the exceptions below. Service providers may process images as needed to complete a generation.
Generated images
AI-generated images may be stored with your account so you can access your previous creations.
Generated images ordinarily remain available until you delete your account or another applicable retention process applies.
When you delete your account, the account is disabled and associated photos, generations and most account history are removed. We retain a limited account record, including your email address, account ID and (if applicable) password hash, in a deleted-account state to enforce a 72-hour cool-off period and prevent free-credit abuse. After 72 hours, a later sign-in can reactivate the record as a fresh account; the record is not automatically erased at the 72-hour mark. Payment and purchase-verification records may be retained as needed for accounting, legal compliance and fraud prevention. If an image was reported, the report and the image reference may be retained to review and resolve the report. Copies held by our service providers may take additional time to expire or be removed.
13. Account and Data Deletion
You may request deletion of your Dress Up account and associated personal information.
Delete your account in the App under Profile → Settings → Delete Account, or use the public deletion page at delete-account.html. For help, contact:
The NOVA AI Email: app@thenovaai.com
Upon receiving a valid deletion request, we will take reasonable steps to delete applicable account information and associated generated content, subject to information that we are legally required or legitimately permitted to retain.
Deletion from backups may take additional time.
14. Your Privacy Rights
Depending on your country, state, or region, you may have rights concerning your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion
- Requesting a copy of your information
- Restricting certain processing
- Objecting to certain processing
- Withdrawing consent where applicable
- Opting out of certain personalized advertising
To exercise applicable rights, contact:
We may need to verify your identity before processing certain requests.
15. Children's Privacy
Dress Up is intended for adults aged 18 or older. It is not directed to children or teenagers, and you must not use the App if you are under 18. The App does not currently have a separate age-verification process.
If you believe a person under 18 has provided personal information to us, please contact:
If we become aware that a person under 18 has provided personal information, we will take reasonable steps to investigate and delete the information and account where appropriate.
16. Security
We use reasonable technical and organizational measures designed to protect information processed through Dress Up.
These measures may include:
- Secure data transmission
- Access controls
- Authentication mechanisms
- Secure handling of information
- Restricted access to personal information
- Security monitoring
- Reasonable retention and deletion practices
However, no electronic transmission or storage system can be guaranteed to be completely secure.
17. International Data Processing
NOVA AI and its service providers may process or store information in countries other than the country where you live.
Those countries may have different data-protection laws.
Where required by applicable law, we take appropriate measures to protect information transferred internationally.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The date at the top of this Privacy Policy indicates when it was prepared or most recently revised.
For significant changes, we may provide additional notice through the App or another appropriate method.
Your continued use of Dress Up after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
The NOVA AI
App: Dress Up
Email: app@thenovaai.com
Grievance contact: Grievance Officer, The NOVA AI
Email us at app@thenovaai.com. We will acknowledge consumer grievances within 48 hours and endeavour to resolve them within the period required by applicable law.
For company-wide privacy information, see the Nova AI privacy policy. This app-specific policy describes Dress Up's data practices and takes precedence for use of the App where the descriptions differ.